Shipping & Delivery Policy
At Golden Thread Fashion Boutique, we aim to deliver your orders safely and on time. Please read the following policy to understand our shipping and delivery process.
1. Shipping Locations
We currently ship orders within India. Delivery availability may vary based on location and serviceability of courier partners.
2. Order Processing
All orders are processed after payment confirmation. Orders are usually packed and dispatched within the standard processing time communicated at checkout.
3. Delivery Time
Delivery timelines are estimated and may vary depending on:
- Delivery location
- Courier partner operations
- Weather conditions, holidays, or unforeseen circumstances
Golden Thread Fashion Boutique is not responsible for delays caused by factors beyond our control.
4. Shipping Charges
Shipping charges, if applicable, will be clearly displayed during checkout. Charges may vary based on order value, delivery location, or promotional offers.
5. Delivery Attempts
Courier partners will attempt delivery at the provided address. If delivery fails due to incorrect address or unavailability of the recipient, re-delivery or additional charges may apply.
6. Packaging
All products are securely packaged to ensure they reach you in good condition. Please inspect the package at the time of delivery.
7. Damaged or Missing Items
If you receive a damaged package or missing item, please contact us immediately with relevant details and images. We will investigate and assist accordingly.
8. Change of Address
Address changes after order confirmation may not be possible. Please ensure accurate shipping details at the time of placing your order.
9. Store Pickup (If Applicable)
If store pickup is available, customers will be notified once the order is ready for collection.
10. Contact Us
For any shipping or delivery-related questions, please contact our customer support team through our official communication channels.
